SMS
Az SMS képernyő a bejövő projektek SMS-ei: itt látod a beérkezett üzeneteket, itt válaszolsz, és itt küldesz új SMS-t.
A képernyő részei
Szekció neve “A képernyő részei”
- Időszak — az SMS ideje szerint. A Bejövő, nyitott mappában nem él: ott minden nyitott SMS látszik.
- Mappák — Bejövő, nyitott a kezelésre váró SMS-ek számával · Bejövő · Kimenő · « mind ».
- Szűrők — az Új SMS és a Tömeges gomb; a keresés; Állapot, Fiók, Felelős. Az Alkalmaz szűr.
- Lista — az SMS-ek, a legújabb elöl; alul a darabszám. A sor eleji jelölővel több SMS is kijelölhető: a Lezár, az Újranyit és a Visszavon mindegyikre hat.
- Az SMS — az ügyfél, a kontakt és a szám, alatta a gombok: Válasz, Lezár, Újranyit, Visszavon.
- Beszélgetés — a szám SMS-ei időrendben: a bejövő balra, a kimenő jobbra, alatta az ideje, a küldője és az állapota.
- Műveletek — a kijelölt SMS-re ható gombok (Műveletek).
| Oszlop | Mit mutat |
|---|---|
| nyíl · jegyzet | bejövő vagy kimenő · van kommentje |
| Ügy | az ügy kódja, ha az SMS ügyhöz tartozik |
| Telefonszám · Üzenet | a szám és a szöveg; a félkövér SMS új |
| Állapot | bejövőnél Új vagy Lezárt; kimenőnél például Ütemezve, Elküldött, Kézbesítve, Kézbesítési hiba — alatta az SMS ideje |
| Projekt · fiók · Felelős · Ügyfél | a besorolás |
Műveletek
Szekció neve “Műveletek”| Gomb | Mit tesz |
|---|---|
| Új SMS · Válasz | megnyitja az SMS-írót; a válasz a kijelölt számra megy |
| Tömeges | egy szöveg sok számra, a vágólapról beillesztett táblázatból; a szövegbe a táblázat oszlopai helyőrzőként kerülnek |
| Lezár · Újranyit | a bejövő SMS lezárása; a lezárt újranyitása |
| Visszavon | az ütemezett, még el nem küldött SMS visszavonása |
| Komment | megjegyzés az SMS-hez — az állapotváltásokkal együtt egy idővonalon látszik |
| Adatlap | az ügyfél adatai és eseményei |
| Ügy · Csatol | új ügy az SMS-ből; az SMS csatolása egy meglévő ügyhöz |
| Tárcsáz | hívja a számot, és megnyitja az interjút |
| Olvasó helye | a beszélgetés a lista mellett vagy alatta |
Az SMS-író lebegő ablak: közben a képernyőn tovább dolgozhatsz, és kicsinyíthető.
Ha ugyanezt a szöveget 10 percen belül már elküldték erre a számra, a Küldés előbb rákérdez: a Mégis elküldöm elküldi, a Mégse nem.
Kapcsolódó
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